Essential skills for on the job

Become a safer and more professional security guard

Have you ever felt like you would like some more tools on your belt as a security guard? Are you new on the job or been involved in incidences that you could have handled better? This online course will help solve those issues for you so that you can be better at your job and feel more confident in how you react. We are here provide you with information that has been tested and used across a wide variety of people including the security industry. Keeping good people safe is our job and it can be yours too.
  • Trainer

    Trainer Bio:

    Hi team! Q here...Let's make this part short & sweet as I really don't like talking too much about me. I started martial arts when I was 5 years old, this was due to my father being in the NZ Army and every time we were transferred to a new base there was a martial art club to keep me and my 3 other brothers busy. I left school too soon, as it was not a good fit and went to work as an apprentice Coach builder. My childhood dream was always to be a Police Officer so I went back to night school and worked hard to get the required qualifications to join. The universe was listening as I passed the Police entry test and loved every minute of the following 9 years, gaining experience in VIP witness & protection squad, team policing and drug squad monitoring etc. As I had martial arts experience I found myself taking on Defensive Tactics Training roles and contributing to Police staff safety. I fell in love (not only with my wife) with the idea of keeping as many good people safe as I could. There has been no looking back since 1999 when Contact Training Systems Ltd was created and I have been fortunate enough to travel to incredible places around the world. It is humbling when I look at the opportunities I have been given in researching, developing and delivering fit for purpose training programs to the widest variety of people I could have ever imagined. So how do I share our knowledge with a wider group of like minded people, well the 'IT" world has finally caught up to us. It is time to embrace it so I can share our PASSION with you, there's plenty of us out there who want to feel more peace of mind! My PURPOSE is to share concepts with you that are trusted, realistic and used successfully everyday by leading security agencies. So my PLEDGE to you is to give you everything I have, NO SECRETS, whether it is based on our research, knowledge, experience or just that kick of confidence you needed to get the momentum started in creating a safer security industry. 'Keeping Good People safe' has been moto from day one, it is time for us to make a real difference.

    Quinton Swanson

    Head Trainer

    Quinton Swanson

Course curriculum

  • 01
    You've Made It!
    Show Content
    • Welcome to HardTarget
    • Before You Start...
    • Next Steps
  • 02
    Show Content
    • Introduction to assault
    • Intent with an action to apply force
    • Attempted to apply force to another person
    • Applying force directly or indirectly
    • Threat act or gesture
    • Present ability to commit assault
    • Recap assault
    • Understanding Assault QUIZ
  • 03
    Self defence
    Show Content
    • Justified, your lawful right to defend yourself
    • Reasonable, the limitation when defending yourself
    • Recap Self-defence
    • Understanding Self-defence QUIZ
  • 04
    Assault Cycle
    Show Content
    • Baseline, normal every day behaviour
    • Triggers an event that causes escalation
    • Escalation once triggered
    • De-escalation, recovering from escalation
    • Crisis stage, when physical assault occurs
    • Evaluating & appreciation of totalities
    • Understanding Assault Cycle and Totalities QUIZ
  • 05
    Stances & Projection
    Show Content
    • Stances & Projection Introduction
    • Security officer walks to subject
    • Subject walks to security officer
    • Security & subject walk towards each other
    • Turning a subject
    • Stacking subjects
    • Visual search
    • Two officers projection (Primary & Secondary)
    • Stances & Projection Core Points
    • Stances QUIZ
  • 06
    Escorting a subject
    Show Content
    • Single officer escorting a subject
    • 2 X Officers escorting a subject
    • Security officer leads escort
    • Escort Core Points
    • Escort QUIZ
  • 07
    Safe Separation (Checks)
    Show Content
    • Hold check & turning a subject around
    • Checking a subject
    • Checks Core Points
    • Check QUIZ
  • 08
    Escape & evasion
    Show Content
    • Escape & evasion
    • Escape & evasion QUIZ
  • 09
    Communication Concepts
    Show Content
    • Communication skills
    • Using your radio
    • Communication QUIZ
  • 10
    Show Content
    • Before you go...

What will I learn?

  • Be ready to enhance your instinctive skills and develop an understanding of managing any security role in a confident and lawful manner.

  • As you enjoy the programme take notes, ask questions on the Facebook Group and be inspired until you achieve your course completion personal certificate.

  • This is NOT a 'cookie-cutter' approach or a mediocre course designed for a hobby by a martial artist. It is professional and evidence-based course which is designed to make the security industry safer and more professional.

  • You will be learning about body language, optimum communication skills, law and more!

  • Everyone learns differently, this course recognizes that and is designed for everyone with videos, quizzes and handouts to make your learning more enjoyable and effective.

  • Get access to our Facebook group for those in the security industry only. You can get support from other participants and ask questions to the trainer & group.

  • This programme is for anyone in security who want more knowledge and who want to improve their skill. Learn proven, instinctive concepts for yourself and your community. Look forward to seeing you on course!

See what others say...

People who already know the value of this programme

“Hi Q, I want to thank you for the training I have received from you. One part of your training sessions involving confrontation with a knife wielder unfortunately happened to me in real life but fortunately with the training I received from you I was mentally and physically prepared for this particular scenario. Just four months after a Control and Restraint course facilitated by you I found myself in an incident where I was attacked by an offender attempting to take my motor vehicle. I was stabbed multiple times in my chest as I tried to escape being confined in the drivers seat of my vehicle all while strapped to my seatbelt. I want to advise you that much of the training I received from the C&R course had a huge impact in the aftermath of the attack, more so how it significantly helped me mentally. During training you were committed to us the participants to enact lifelike scenarios and as a result of this when I was confronted by my attacker, I was mentally prepared, a scenario I was already familiar with was unfolding right before my eyes. Having been through your training has been an advantage, it has helped me move on with my life and dealing with my emotions mentally. Thank you Q! ”


“Hi, Justin here from WDS Security on Waiheke Island. Just wanted to say a massive thank you to Q and the team at Hardtarget for the training they have provided our staff. It was top quality and the boys now are going to have skills now that they can use for the rest of their lives. Thank you very much and we will be using Hardtarget again in the future.”

WDS Security, Waiheke


“.... Q conducted the training passionately and professionally. The very high standard of delivery and real time knowledge base of the trainers was maintained throughout and this in turn kept participant enthusiasm at peak levels. Course feedback was profoundly positive and the result of the training is safer, more aware and more effective operators. As the training officer responsible for the on-job capabilities of Matrix personnel, I have no hesitation in recommending Quinton and his staff. This recommendation is based on their professional conduct, their ability to deliver what their client requires rather than the 'stock standard' package, their passion for their vocation and the clear and present result of the enhanced safety and capability of our operators.”

Training & Safety Officer

Wayne Black

“As a business owner, I found the team from Hardtarget very professional. Their delivery was easy to understand, their team are friendly and experienced but what I liked most about Hardtarget was their relevance to the current security market and understanding the law. I would highly recommend the team from Hardtarget to take on our training in the future prior to deploying a small or large team for any security event or operation as they did with us for the ASB PolyFest.”

Owner, Greyman

John Papalii

Who else trusts us?

We work with other trusted brands

  • Waiheke Documents and Security
  • New Zealand Security Association
  • ASP
  • New Zealand Defence Force


  • Is it a one time payment or is there a payment plan?

    This course is a one time payment paid at the beginning of the course.

  • Do I have to already have my COA or work in security?

    No, this course is designed for anyone planning to or already working in the security industry. This course also compliments your COA if you already have it but it is not necessary to have it to enrol.

  • How much time will it take?

    Each video module is only a few minutes long so it is easy to do only a small amount each day. However, the more time you spend practicing the concepts the better security guard you will become. You will have 365 days access to the videos so you will have plenty of time to complete.

  • Do I have to be fit and strong?

    No, this course is designed for everyone, any age or gender of any physical capability.

  • Does this course offer a money back guarantee?